netDuty FAQ

netDuty is a user-friendly scheduling and workforce management program designed for fire, police, and EMS departments. Developed by a former volunteer firefighter that understands the scheduling challenges of emergency responders, netDuty is designed to give emergency management agencies the customized tools they need to quickly and easily manage their station’s roster and shift time. Whether you need a simple scheduling program or a more advanced time management tool, netDuty has a custom solution for you. Our easily accessible web based system is packed with personalized tools to organize your calendar and simplify time keeping. We offer a simple and cost-effective way to streamline emergency management scheduling and reduce tedious administrative tasks.
Online scheduling provides emergency response agencies with a quick and convenient way to manage their calendar from virtually anywhere. With tools that allow multiple scheduling patterns, and easy to use paid time off and time bank tracking features, netDuty offers emergency response personnel a versatile way to view and edit shift schedules, check staff availability, and manage PTO - 24/7 from any device. Our advanced communications feature can be configured to automatically alert crew by email or text of shift availability, upcoming events, paid time off approvals, overtime, and more.
Yes. netDuty can be configured to support any schedule pattern, whether it be day of the week, company, or individual patterns. We understand that no two emergency response agencies are alike. Our tools are designed to be department specific and can even be configured to support individual department terminology. Does your department do shift swaps, exchanges, or trades? You tell us and will customize your program accordingly.
No. netDuty is an easy to use web based program that does not require any additional software or hardware. Our program is accessible from any smartphone, tablet, or computer with an internet connection and web browser. Updates to our program quick and seamless, typically with no user interaction or downtime.
With netDuty, you only pay for what you need. Our flexible pricing is based on the recognition that some small departments may only need a scheduling component, while other larger departments may need additional time management features and add-ons. We offer structured pricing that is generally based on the number of users and the level of services the department needs.
Yes, netDuty offers a 30-day free trial so you can try it before you buy it. After an initial demonstration of our product, netDuty will work with your emergency response department to set up a trial scheduling program that allows you to add users, shifts, and schedules so you can experience first-hand how our program can streamline your department’s scheduling.
No. netDuty does not require a contract. Services can be upgraded or canceled at any time without additional fees.
Yes. netDuty is available on any device with an internet connection. Our mobile version is fully functional and offers the same features as our desktop version.
netDuty integrates seamlessly with Emergency Reporting. Updates made in netDuty are automatically transferred to ER’s Daily Roster, reducing redundant data entry and ensuring real-time report updates.
netDuty offers many customized reporting options. Time can be reported an individual or group level based on each department’s specific rules and requirements. Our time reporting options can simplify your payroll process.
netDuty offers administrator support, 8am-5pm, Monday-Friday; and for critical system support, 24/7.
netDuty is an easy to use to program that typically doesn’t require any special training. Our intuitive interface and self-service user documentation makes learning our program straightforward. We can offer a custom quote for training at the user’s request.